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Terms & Conditions

1. Introduction

Focused Learning provides GCSE tutoring, preparation, and mock exam services online. These terms govern your use of our platform, courses, and associated services.

2. Eligibility

  • You must be at least 13 years old to use our services.
  • If under 18, parental/guardian consent is required.
  • Users must provide accurate and complete information during registration.

3. Services Offered

  • 📌 Live Online Tutoring – 1-to-1 or group sessions with GCSE tutors
  • 📌 Mock Exams – Timed exams with detailed feedback
  • 📌 Topic-Wise Preparation – Focused study sessions on key topics
  • 📌 AI-Powered Progress Tracking – Insights into student performance

4. Account & Access

  • You are responsible for maintaining account confidentiality.
  • Sharing account credentials is strictly prohibited.
  • We reserve the right to suspend or terminate accounts that violate these terms.

5. Payment & Subscription

All payments are securely processed via our platform. Fees for courses, tutoring, and mock exams must be paid in advance. No unauthorized refunds or chargebacks are allowed (refer to our Refund Policy).

Subscription-based services auto-renew unless canceled before the renewal date.

6. Cancellations & Refunds

Cancellation requests must be made at least 48 hours before a session. Refund eligibility depends on our Refund & Cancellation Policy.

7. Code of Conduct

  • ✅ Attend classes on time
  • ✅ Respect tutors and peers
  • ✅ Avoid disruptive behavior
  • ❌ Plagiarism, misuse of content, or any form of cheating is strictly prohibited

We reserve the right to terminate access for any breach of conduct.

8. Intellectual Property

All course materials, videos, and resources are owned by Focused Learning. Users cannot copy, distribute, or resell any content without permission.

9. Liability & Disclaimer

We strive to provide accurate and effective GCSE preparation, but we do not guarantee specific grades or outcomes. Focused Learning is not liable for internet issues, technical disruptions, or third-party failures affecting access to our services.

10. Privacy Policy

Your personal data is protected as per our Privacy Policy. We do not sell or share your data with third parties without consent.